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Frequently Asked Questions - Dynamic Mail Communicator™

Q:How do I backup and restore my Mail Communicator Settings and Data
A:

What you need to backup is your mailcomm.mdb file, “MailBox” folder and “maillinglist” folder. Please follow the instructions below:

1. Please go to “C:/Program Files/Dynamic/Mail Communicator V3".
2. Find mailcomm.mdb file and copy it to a safe place (your usb drive or external drive). You can create a different folder for each computer.
3. Find MailBox folder and maillinglist folder, copy them to a safe place (your usb drive or external drive). You can create a different folder for each computer.
4. If you have saved your mailing list in a different location, you might want to backup those lists as well.
5. That’s it for backing up your settings and data.

For Restoring,

1. Reinstall the program into the new PC (you can download the installer from . http://www.apexpacific.com/software/dmcsetup.exe ).
2. Register the program by going to “Help/Register”
3. Close the program and copy back the files above to the same directory.

If You’re running Windows Vista or above, you need to run as an Administrator. To do this:
1. Right Click on the Mail Communicator Icon.
2. Select Properties.
3. Change the tab to Compatibility.
4. Tick the box that says Run the program as Administrator and hit OK to save.

  

General FAQ

What does it cost to purchase a second license?


Does Dynamic MailCommunicator support Exchange Server POP3?


Does Mail Communicator support the Email tracking feature?


When I try to verify emails, I always get a "time-out" error. Why does this happen?


How do I check if my SMTP Mail server is correct or not?


I have installed the software and run the program, but only the splash screen appears and the program itself doesnt launch. What is the problem?


How do I backup and restore my Mail Communicator Settings and Data?


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